Overview

I am a Product Founder, MBA Candidate, and Systems Engineer with a background in Civil Engineering and IT enterprise infrastructure. At Tata Consultancy Services, I supported ServiceNow operations for Apple's enterprise account, managing over 2,500 endpoints and resolving hundreds of user support tickets while streamlining IT asset lifecycles.

Work Experience

Assistant System Engineer Trainee

Tata Consultancy Services
  • Supported ServiceNow infrastructure operations for the Apple account, managing 2,500+ enterprise endpoints while ensuring strict SLA compliance and uninterrupted IT service delivery.
  • Led end-to-end IT asset lifecycle management including procurement, vendor coordination, purchase requests, deployment, and decommissioning, reducing downtime and improving asset utilization.
  • Resolved 150+ user support tickets monthly through cross-functional collaboration, cutting onboarding and configuration time by 20% while conducting security audits per ITIL best practices.

Internships

Generalist Intern

Blip.Fashion
  • Managed a retail product catalogue of hundreds of SKUs, inventory tracking, data entry, and categorization.
  • Developed foundational expertise in inventory management, operational catalog maintenance, and supply-chain data systems.

Business Development Intern

IDZ Digital
  • Conducted global market research across 20+ countries to identify strategic commercial partnerships and monitor competitor trends.
  • Recommended product improvements based on user feedback and analyzed competitor weaknesses to propose actionable growth solutions.

Projects

Supermocks.in

Founder & Lead Architect

Full-stack edge-deployed quiz and mock examination platform engineered for sub-50ms latency and high-concurrency assessment.

  • Independently architected and built an end-to-end Next.js full-stack platform on Cloudflare edge networks, engineered to reliably support 1,000+ concurrent users with sub-50ms latency.
  • Built performance intelligence analytics dashboards featuring heatmaps and radar charts processing 100+ data points per attempt.
  • Developed an Admin CMS supporting 4+ complex question formats (TITA, MSQ, etc.) with KaTeX integration and custom auto-saving, eliminating 100% of data loss.

Freemocktests.com

Founder & Developer

Open-access competitive examination test platform engineered for timed mock series, sectional practice, and instant performance benchmarking.

  • Architected and developed a full-stack online examination portal delivering simulated test series with real-time timers and instant scorecards.
  • Engineered structured question ingestion pipelines and category taxonomies across hundreds of exam sections, past papers, and topics.
  • Optimized responsive UI/UX for seamless test-taking on mobile and desktop, ensuring fast page loads and frictionless exam navigation.

X Culture — Global Business Challenge

International Business Researcher

Multinational strategic consultancy project formulating market expansion roadmaps for international corporate partners.

  • Collaborated in a multicultural global team with members from Italy and Indonesia, conducting SWOT, PESTEL, and CAGE frameworks, competitor, and stakeholder analysis.
  • Formulated operational, HRM, pricing, and marketing strategies alongside financial planning, delivering a comprehensive market expansion report under fixed timelines.

GitHub Activity

Public commit history and open-source contribution heatmap over the past year.

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Skills & Competencies

Project Management & IT Tools

  • JIRA JIRA
  • MS Office Project Basics
  • Figma Figma & Whimsical
  • ServiceNow ServiceNow
  • Jamf & CrowdStrike Falcon
  • ITIL Practices
  • Asset Management

Product, Analytics & MS Office

  • AI-Assisted Product Building
  • Amplitude Amplitude Analytics
  • Tableau Tableau & Mixpanel
  • Google Analytics Google Analytics
  • Python Python (Basic)
  • MS Excel, Word, PowerPoint, SharePoint

Business, Research & Languages

  • Market Research
  • ASO & SEO
  • English (Fluent)
  • Hindi (Fluent)
  • Kannada (Native)

Education & Achievements

Master of Business Administration (MBA)

People's Education Society (PES) University
Major: Marketing | Minor: Business Analytics

Bachelor of Engineering (B.E)

Basaveshwar Engineering College
Civil Engineering

Achievements

3rd Rank — Researchathon (Research Hackathon)

Awarded 3rd rank among competitive teams in an intensive research hackathon evaluating market viability, methodological rigor, and strategic implementation.