Overview

I am a Product Founder, MBA Candidate, and Systems Engineer with a background in Civil Engineering and IT enterprise infrastructure. At Tata Consultancy Services, I supported ServiceNow operations for Apple's enterprise account, managing over 2,500 endpoints and resolving hundreds of user support tickets while streamlining IT asset lifecycles.

Driven by product engineering and commercial analytics, I founded Supermocks.in—an edge-deployed exam platform engineered for sub-50ms latency supporting 1,000+ concurrent users with custom KaTeX CMS auto-saving and heatmap analytics dashboards. My work emphasizes cross-functional leadership, global market entry research (SWOT/PESTEL), and data-backed product management.

Work Experience

Assistant System Engineer Trainee

Tata Consultancy Services
Aug 2024 – Oct 2025 Bengaluru, India
  • Supported ServiceNow infrastructure operations for the Apple account, managing 2,500+ enterprise endpoints while ensuring strict SLA compliance and uninterrupted IT service delivery.
  • Led end-to-end IT asset lifecycle management including procurement, vendor coordination, purchase requests, deployment, and decommissioning, reducing downtime and improving asset utilization.
  • Resolved 150+ user support tickets monthly through cross-functional collaboration, cutting onboarding and configuration time by 20% while conducting security audits per ITIL best practices.
ServiceNow Asset Lifecycle Management ITIL Practices Vendor Coordination Endpoint Security

Internships

Generalist Intern

Blip.Fashion
Dec 2024 Bengaluru, India
  • Managed a retail product catalogue of hundreds of SKUs, inventory tracking, data entry, and categorization.
  • Developed foundational expertise in inventory management, operational catalog maintenance, and supply-chain data systems.
SKU Management Inventory Tracking Supply Chain Data

Business Development Intern

IDZ Digital
Mar 2023 – Apr 2023 Mumbai, India
  • Conducted global market research across 20+ countries to identify strategic commercial partnerships and monitor competitor trends.
  • Recommended product improvements based on user feedback and analyzed competitor weaknesses to propose actionable growth solutions.
Global Market Research Competitor Analysis Business Development

Projects

Supermocks.in

Founder & Lead Architect
Apr 2026 – Present Bengaluru, India

Full-stack edge-deployed quiz and mock examination platform engineered for sub-50ms latency and high-concurrency assessment.

  • Independently architected and built an end-to-end Next.js full-stack platform on Cloudflare edge networks, engineered to reliably support 1,000+ concurrent users with sub-50ms latency.
  • Built performance intelligence analytics dashboards featuring heatmaps and radar charts processing 100+ data points per attempt.
  • Developed an Admin CMS supporting 4+ complex question formats (TITA, MSQ, etc.) with KaTeX integration and custom auto-saving, eliminating 100% of data loss.
Next.js Cloudflare Workers KaTeX Integration Analytics Dashboard Full-Stack
Visit Platform →

X Culture — Global Business Challenge

International Business Researcher
Mar 2026 – Apr 2026 Virtual

Multinational strategic consultancy project formulating market expansion roadmaps for international corporate partners.

  • Collaborated in a multicultural global team with members from Italy and Indonesia, conducting SWOT, PESTEL, and CAGE frameworks, competitor, and stakeholder analysis.
  • Formulated operational, HRM, pricing, and marketing strategies alongside financial planning, delivering a comprehensive market expansion report under fixed timelines.
SWOT & PESTEL CAGE Framework Market Entry Strategy Financial Planning

Articles & Writing

Selected essays on edge platform engineering, supply chain data systems, global strategy, and product development.

Skills & Competencies

Supply Chain & Process Improvement

  • SAP MM Module (Beginner Course)
  • ERP Fundamentals & Basic MRP
  • Vendor & Supplier Coordination
  • Lean Six Sigma Green Belt
  • ITIL Practices & Asset Management

Project Management & IT Tools

  • JIRA & MS Project Basics
  • Figma & Whimsical Prototyping
  • ServiceNow Infrastructure
  • Jamf & CrowdStrike Falcon

Product & Analytics

  • AI-Assisted Product Building
  • Amplitude Analytics & Mixpanel
  • Tableau & Google Analytics
  • Python (Basic scripting)
  • MS Excel, Word, PowerPoint, SharePoint

Business, Research & Languages

  • Global Market Research (SWOT/PESTEL)
  • App Store Optimization (ASO) & SEO
  • English (Fluent)
  • Hindi (Fluent)
  • Kannada (Native)

Education & Achievements

Master of Business Administration (MBA)

People's Education Society (PES) University
Major: Marketing | Minor: Business Analytics
Nov 2025 – Present Bengaluru, India

Bachelor of Engineering (B.E)

Basaveshwar Engineering College
Civil Engineering
Oct 2020 – Jun 2024 Bagalkot, India

Achievements

3rd Rank — Researchathon (Research Hackathon)

Awarded 3rd rank among competitive teams in an intensive research hackathon evaluating market viability, methodological rigor, and strategic implementation.

Get in Touch

Available for Product Management, Business Analytics, and strategy opportunities.

Direct Email contactsssajjan@gmail.com
LinkedIn linkedin.com/in/sudeep-sajjan
Website sudeepsajjan.com